My experience could not have been better. It was a complex problem in which the door locking system totally failed. It took several days to identify the corrective measures that were needed and to receive and install the corrective parts. The service tech’s communication were frequent, detailed and kept me in the loop with process and progress.
We had a seamless sale with Baker and glad we got Mrs. Brenda she wasn't a pushy sales person and respected us from the start.we called weeks prior to going in and didn't get those annoying sales calls and that was more the reason to go in and Buy so that's what we did and the waiting area was GREAT lol coffee wasn't the best lol but they had water and other drinks available. the Sales Manager was adorable and so FUNNY we loved chatting with him. He was also so very nice and took his time with us....
Thank you for the amazing five-star rating, Diane! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! …Thank you for the amazing five-star rating, Diane! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care!Sincerely, The Team at Baker INFINITI of CharlestonMore
Been doing business with Baker Motors for over 30 years, and wouldn’t do business anywhere else. Their service consultants and service department are the best, and they treat people with respect, and are extremely knowledgeable about the cars they sell and service. A special thank you to Chance and Patrick, they are great! Thank you for taking care of my cars for all these years!
Thank you for your high star rating for Lucas from our Baker INFINITI Charleston's sales team. We look forward to continuing to provide excellent service to you in the future.
Thanks for the great rating, Cheryl. We're pleased that everything went well for you. …Thanks for the great rating, Cheryl. We're pleased that everything went well for you.Sincerely, The Team at Baker INFINITI of CharlestonMore
Patrick was very nice. Listened and gave advice
My experience at Baker INFINITI has been great. The front office staff are extremely courteous and the maintenance team do a really good job of explaining the status of the car and they have not once tried to push any extra services that might not have been needed.They make the, sometimes annoying process of getting your car serviced a little bit more enjoyable, and smooth.
Would highly recommend this dealership and Donovan in the service department