Outstanding customer service!
Tony Green was the same salesman I had worked with 6 1/2 years ago when bought my first INFINITI. As a result of that superior experience, I sought Tony out for my new purchase
We've bought two different cars from Baker INFINITI and each time we've received excellent customer service from the sales dept. Never pushy and they let you take your time and find the right vehicle for you and for us they have been easy to deal with about tweaking the price. I will say the service dept could use some of the same customer service training the sales dept receives because they have been lacking somewhat. I'm not saying their service dept is terrible but there is a noticeable difference in the level of customer service between the two. Other than that me nor my wife have any issues with Baker INFINITI and we would most definitely buy another vehicle from them in the future!
I just love this place!!!
Prices are a bit high but service is good. I would have given them 5 stars but they keep moving my seat when I ask them not to. I am only 5'6"... A 5 yo could move my car the distance the need to and not move the seat and mirrors. I am not asking you to take a road trip, just change the oil 5ft away....
I had been car shopping for a couple months and spent countless hours in dealerships. Every dealership had the same pushy sales reps except INFINITI. Morgan Hitt was there to answer any questions I had, but also gave me time and space to think over such a big decision. Even after I decided to get the 2018 Q50, she went to pick up dinner for me to make sure I was comfortable. This was a great experience and I’d highly recommend Morgan and the entire Baker INFINITI dealership.
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